FULL SET – Booking Fee & Cancellation Policy

Full Set bookings will require a Booking Fee of 50% of the service price in order to secure the appointment. The Booking Fee will apply toward the amount due for the booked service and may be refundable provided that proper notice is given for cancellation of the appointment.

• Cancellation more than 24 hours in advance will result in a full refund of the 50% Booking Fee.
• Cancellations with less than 24 hours’ notice, same-day cancellations, or no-show appointments will result in complete forfeiture of the full Booking Fee.

ALL OTHER SERVICES – Cancellation Policy

Clients with a same-day cancellation will be required to pay a Cancellation Fee of 50% of the service price for the missed appointment before being able to rebook any future appointments. Appointment no-shows will be required to pay a Cancellation Fee of 100% of the service price for the missed appointment before being able to rebook any future appointments.

REFUND Policy

All beauty services are non-refundable once services have been rendered. Retail products may be returned, unopened and unused, within 7 days for a full refund. Due to the nature of beauty products’ ability to be contaminated, open products cannot be returned.